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Any questions or issues you may have please reach out by phone or email at the below operating hours and we will be happy to assist your needs.
Contact us
Contact us
[Ann# 336-840-9684]
[sales@earthessencecreams.com]
Hours of operation
Hours of operation
Mon 8:00 AM - 5:00 PM
Tues 8:00 AM – 5:00 PM
Wed 8:00 AM – 5:00 PM
Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 5:00 PM
Sat Closed
Sun Closed
Shipping Policy
Turn around time on shipping is 3-5 business days. We do not have control over delays caused by the postal carrier. You will receive tracking information for your order by email provided once it's shipped. Please ensure the email address you enter is correct, if there was an error in your email or shipping details please reach out to us via email or phone as soon as possible. Once the order has shipped we are unable to change the address and will not issue refunds for incorrect information.We are not liable for shipping delivery delays caused by shipping carriers, customs processing, or events outside of our control. Once we transfer products to the carrier, title and risk of loss, damages passes to you. Any packages lost or damage once shipped out, you would need to file a claim with the carrier.
Turn around time on shipping is 3-5 business days. We do not have control over delays caused by the postal carrier. You will receive tracking information for your order by email provided once it's shipped. Please ensure the email address you enter is correct, if there was an error in your email or shipping details please reach out to us via email or phone as soon as possible. Once the order has shipped we are unable to change the address and will not issue refunds for incorrect information.We are not liable for shipping delivery delays caused by shipping carriers, customs processing, or events outside of our control. Once we transfer products to the carrier, title and risk of loss, damages passes to you. Any packages lost or damage once shipped out, you would need to file a claim with the carrier.
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